Privacy Policy

Last Updated: October 26, 2023

1. Information We Collect

In the course of providing logistics and transportation services, we collect information that identifies or relates to you as an individual or business entity. This includes:

• Contact Information: Name, business address, email address, and phone numbers.
• Operational Data: Shipping origins, destinations, freight descriptions, and cargo values.
• Financial Information: Billing details, TAX/EIN IDs, and payment history for hauling services.

Your data is the engine of our reliability. We utilize collected information to execute complex transportation logistics including route optimization, real-time tracking, and regulatory compliance. Furthermore, we use data to improve our service offerings, manage your account, and maintain the high level of professional integrity that L&M Trucking and Hauling is known for in the Cincinnati region.

3. Data Security & Confidentiality

We implement robust, industry-standard administrative, technical, and physical safeguards designed to protect the information we collect. Access to client confidentiality records is strictly limited to authorized personnel who require the data to perform specific hauling or logistics operations. We employ encryption during data transmission and store all digital assets in hardened server environments.

4. Your Rights and Choices

Transparency is a pillar of our partnership. You have the right to request access to the information we hold about your business, request corrections to inaccurate data, and, in certain circumstances, request the deletion of your records. To exercise these rights, please contact our compliance department directly.